Shipping Policy

Shipping Area & Method
We currently ship within the United States only. All orders are shipped via FedEx to ensure reliable delivery.

Order Processing Time
Orders are typically processed within 3–5 business days. Please note that orders placed after 2:00 PM (PST) will be processed on the next business day.

Delivery Time
Once shipped, delivery usually takes 7–15 business days depending on your location and FedEx transit times.

Shipping Costs

• Orders under $60 incur a flat shipping fee of $9.99.
• Orders $60 and above qualify for free shipping.

Taxes
All orders are tax-free.

Delays & Issues
While we work closely with FedEx to ensure timely delivery, occasional delays may occur due to weather, holidays, or other unforeseen circumstances. If your package is delayed, please contact us and we will assist in tracking it.

Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your package in real time.

Incorrect Addresses
Please double-check your shipping information before completing your order. Packages sent to an incorrect address may incur additional shipping charges for redelivery.

Lost Packages
If your package is lost during transit, contact us immediately at [email protected] or +1 (360) 239-6788. We will coordinate with FedEx to resolve the issue as quickly as possible.

Contact Us
For any questions about shipping or your order, reach out to our team:

• Email: [email protected]
• Phone: +1 (360) 239-6788

U.S. Warehouse Address:
700 E Johns Prairie Rd, Shelton, WA 98584, USA

Office Address:
No. 1, Sanyan Pavilion North Lane, West Street, Xinfu District, Xinzhou City, Shanxi Province