Payment Policy

This Payment Policy applies to all purchases made at Gofamily.

We are committed to providing a secure, reliable, and straightforward checkout experience for all customers.

Accepted Payment Method

We currently accept the following payment method:

• PayPal

All transactions must be completed through PayPal at checkout. No other payment methods are supported at this time.

Guest Checkout

Customers are able to complete purchases using PayPal Guest Checkout where available.

You do not need to create an account with us to place an order. Simply proceed through PayPal checkout and follow the payment instructions to complete your purchase securely.

Payment Security

All payments are processed directly through PayPal’s secure payment system.

PayPal uses industry-standard encryption and fraud protection technologies to ensure your payment information is processed safely and securely. At no point do we store or have access to your full payment details.

This ensures a secure and trusted checkout environment for every order.

Payment Processing

Once your payment is successfully completed:

• You will receive an order confirmation email
• Your order will enter processing within 1–2 business days
• You will receive shipping updates once your order is dispatched

If payment is not successfully completed, the order will not be processed.

Payment Issues

If you experience any issues during checkout, such as:

• Payment failure or declined transaction
• PayPal authorization errors
• Duplicate charges or pending payments
• Difficulty completing guest checkout

We recommend first verifying your PayPal account status and payment method. If the issue persists, please contact our support team for assistance.

We will work with you to help resolve payment-related issues as quickly as possible.

Contact Us

If you have any questions regarding payments or encounter any issues during checkout, please contact:

[email protected]

We typically respond within 1–2 business days.