Return & Refund Policy

Return Window
You may return items within 30 days of delivery if they meet our return or exchange eligibility requirements.

Eligibility for Return or Exchange

• Items must be unused, in original packaging, and in the same condition as received.
• For damaged items or incorrect shipments, please contact us within 7 days of receiving your order. We will offer a replacement or a full refund.
• Please note: if a Bathroom Vanity is damaged due to self-handling or installation, it is not eligible for return or exchange.

Return & Exchange Process

1. Contact our customer service at [email protected] or +1 (360) 239-6788 to initiate a return or exchange.
2. We will provide a return shipping address and a return label that you can download and print.
3. Ship the item back to us following the instructions on the return label.

Refund Processing

• Once your returned item is received and inspected, we will process your refund within 3–5 business days.
• The refund will be issued to your original payment method.
• Please allow 10–15 business days for the funds to appear in your account.

Restocking Fee & Shipping Costs

• There is no restocking fee for returned items.
• Shipping costs for returns are the responsibility of the customer, except in cases of damaged or incorrect items.

Contact Information
If you have any questions about returns, exchanges, or refunds, reach out to us:

• Email: [email protected]
• Phone: +1 (360) 239-6788

U.S. Warehouse Address:
700 E Johns Prairie Rd, Shelton, WA 98584, USA

Office Address:
No. 1, Sanyan Pavilion North Lane, West Street, Xinfu District, Xinzhou City, Shanxi Province