CCPA Privacy Notice

This CCPA Privacy Notice applies to California residents and supplements the information contained in the Privacy Policy of Gofamily (the “Website”).

This notice describes how we collect, use, and disclose personal information of California consumers in accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers (such as name, email address, phone number, and IP address)
• Commercial information (such as purchase history and order details)
• Internet or network activity (such as browsing behavior and interactions with our Website)
• Geolocation data (based on IP address)
• Financial information (payment processing information handled securely by third-party providers)
• Inferences drawn from browsing and purchase behavior

Sources of Personal Information

We collect personal information directly from you when you:

• Place an order
• Contact customer support
• Browse or interact with our Website
• Complete forms or submit information through checkout

We may also receive information from third-party service providers such as payment processors and logistics partners.

How We Use Personal Information

We use personal information for business purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Processing payments and preventing fraud
• Improving Website functionality and user experience
• Sending order-related communications
• Meeting legal and regulatory obligations

Sharing of Personal Information

We may share personal information with trusted service providers strictly for operational purposes, including:

• Payment processors (e.g., PayPal)
• Shipping and logistics carriers
• Website hosting and analytics providers

We do not sell personal information to third parties.

Your California Privacy Rights

If you are a California resident, you have the right to:

• Request access to the personal information we collect about you
• Request deletion of your personal information, subject to legal exceptions
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Not receive discriminatory treatment for exercising your privacy rights

To exercise your rights, please contact us using the information below.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this notice
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymized.

Data Security

We implement reasonable technical and organizational measures to protect personal information, including encryption and secure data handling practices.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions about this CCPA Privacy Notice or your privacy rights, please contact:

[email protected]

We typically respond within 1–2 business days.